
It might have been omitted during delivery. If the new car does not come with a maintenance manual, you can go to the 4S store where you purchased the car to request a replacement. Additional information: The functions of the car maintenance manual are as follows: 1. Introduction to preventive measures and maintenance methods: After purchasing a new car, the maintenance manual provides detailed preventive measures and maintenance methods. It should be read carefully and followed to ensure the vehicle is always in good condition. 2. Two main aspects of vehicle maintenance: Vehicle maintenance mainly includes two aspects: one is the mandatory maintenance provided by the service station, and the other is some daily maintenance performed by the owner. Proper maintenance of the vehicle is related to its lifespan and the safety of the driver. 3. Maintenance benefits the health of the vehicle: If maintenance is neglected or improper usage occurs, it can lead to vehicle malfunctions and safety hazards. Therefore, in addition to mandatory maintenance at the service station on schedule, daily maintenance should also be performed, which is beneficial to the health of the vehicle.

I remember being really excited when I just bought my new car. As soon as I got home, I wanted to check the first maintenance time in the owner's manual, but couldn't find it after searching for a long time. I immediately called the 4S dealership, and they said it might have been overlooked during handover or forgotten to be placed in the car. Nowadays, many car owners encounter this issue because dealers have too much inventory and can easily miss this little booklet when packing, or sometimes the manual isn't even included when the car leaves the factory. I later went to the dealership myself to get a copy, which they provided for free. The manual contains all the important information, such as maintenance intervals and part replacement recommendations. Without it, it's easy to miss critical maintenance deadlines, and over time, the car's performance may decline. I recommend checking all documents when you first pick up your car to avoid the hassle I went through. Nowadays, dealerships even suggest scanning a QR code to access an electronic version in an app that syncs updates, which is quite convenient.

As someone who deals with customers at 4S stores year-round, I have to say that new cars missing maintenance manuals is nothing new. The reasons are mostly due to negligence in the sales process or backend system errors leading to missed order entries. Sometimes, customers drive off directly after a test drive, and we simply forget to slip the booklet into the glove box. The manual is like a car's passport, recording every maintenance milestone and lubrication point. Without it, owners can easily forget basic maintenance like oil changes—I've encountered several friends who damaged their engines because of this. The solution is straightforward: immediately call the dealer's after-sales hotline, provide your license plate number, and they can usually quickly mail an electronic link or a photocopy. Nowadays, many brands even promote online manual download services, saving owners the hassle of making extra trips.

After driving for over a decade, I've encountered this situation before. When I got my new car, I couldn't find the maintenance manual. It was probably forgotten during factory packaging or lost during transportation. Don't underestimate this small issue—the manual contains detailed instructions for things like filter replacements and valve adjustments. Without it, maintenance becomes chaotic. I immediately called the manufacturer's customer service, and they were highly efficient—they sent me a PDF document the next day, which made following the procedures worry-free. My advice to new car owners is not to hesitate; contact the brand immediately—safety comes first.


