Why is there no fee deduction when passing through the highway with ETC?
2 Answers
Here are the reasons why no fee is deducted when passing through the highway with ETC: 1. Free period: Users passing through during highway toll-free periods (such as National Day) will not be charged for the first ETC usage. 2. Promotions: The ETC used by the user may have a toll-free promotion. 3. Delay: ETC deductions are not processed in real-time and may have a slight delay, usually within 1 day. Below is extended information on how to apply for ETC: 1. Methods: ETC can be applied for at highway toll stations, bank branches, via bank apps, Alipay, WeChat, and other internet platforms using the corresponding bank app. Some banks also offer promotional activities for applying for highway ETC cards. 2. Examples: Banks such as Bank of China, ICBC, China Construction Bank, Agricultural Bank of China, Huaxia Bank, and Ping An Bank offer ETC services.
I often encounter situations where the ETC fee isn't deducted. Later, I specifically consulted a friend who works at a highway toll station. He said that the current ETC system is nationwide networked, and fee deduction delays are quite common, especially during peak hours or system upgrades. Sometimes it takes three to five days to show up. He suggested first opening the ETC-bound app or banking software to check the detailed records, as the bill might have already been generated but just not notified. Also, check if the ETC device on the windshield is loose or displaced. I once experienced a situation where the tag was displaced, causing signal reading failure. If the fee hasn't been deducted after more than two weeks, the most reliable way is to directly call the 95022 customer service and report your license plate number for inquiry.
