Why is the my-bmw vehicle information not updating?
2 Answers
my-bmw vehicle information not updating is because the system has not been upgraded. You can open the option in the central control system to update the mybmw system; or it may be due to poor signal, try moving the vehicle to a place with better signal or log in to MyBMW again. If it does not update for a long time, you can call BMW customer service for details. mybmw allows you to check the status and information of your car and remotely control the vehicle. For example, remote unlocking, locking, etc. Moreover, mybmw can remotely control car doors, air conditioning, and other functions through the "Remote Control" option. You can also check fuel level, driving range, charging status, etc., in the app. mybmw usage tutorial: Click the Discover option in the lower right corner to see the latest news about BMW cars. You can also share interesting life stories, car usage experiences, usage questions, etc., and connect with like-minded drivers to exchange ideas. Search for "charging stations" on the map to see a list of charging piles that support BMW cars. You can also complete charging and payment operations on mybmw. Click on a charging pile in the list to view its business hours, charging price, charging type, and other information. Users can select their preferred charging pile and click on it, and mybmw can navigate to this charging station. The Service option in the lower right corner is an e-commerce platform. The "New Car Mall" inside allows you to learn about the latest BMW cars. You can pay the purchase deposit and book a test drive directly on the software.
My BMW App has also experienced issues with information not updating, mainly due to the following reasons. The most common is network connection problems, as both the vehicle and phone require stable internet to synchronize data. I recommend checking the signal strength in underground parking where the vehicle is located, while also ensuring the mobile app's background data permissions are enabled. Another frequent cause is outdated vehicle software versions. BMW regularly pushes remote updates, and if the onboard system hasn't been updated for over six months, it may lead to compatibility issues. Additionally, check the vehicle battery status - the communication module automatically enters sleep mode to conserve power when voltage drops below 12V. Lastly, it could be server maintenance, which typically occurs for a few hours during early morning. Personally, I simply log out and back into my account whenever this happens, which resolves the issue immediately in 80% of cases. If that doesn't work, I visit the dealership for a system refresh.
