Why is the ETC not responding?

2 Answers
Muhammad
07/24/25 4:11am
Here are the reasons why the ETC is not responding: 1. Insufficient power: The ETC battery automatically discharges. If the car is parked for a long time in a place without light, the battery cannot be charged, and the electronic tag will not start. 2. Electronic tag detachment: ETC has an anti-removal function. If the electronic tag falls off during driving, it will be locked and needs to be reactivated before it can be used again. 3. Excessive speed: If the car is driving too fast, the device will not be able to read the ETC information when passing through the ETC channel.
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McJustin
08/10/25 11:48pm
I remember encountering an unresponsive ETC situation on the highway before. It might be due to a dead battery in the ETC device, especially for solar-powered ones which are prone to power drainage during consecutive cloudy/rainy days. If the device screen isn't even lighting up, it's basically a power supply issue. Another possibility is that the device has loosened from the windshield - in my case, it was caused by adhesive aging leading to poor contact. Don't drive too fast when passing through toll stations, as speeds exceeding 30 km/h make card reading difficult. Finally, remember to check if the card is inserted backwards or if there's sufficient balance on the card. I suggest first removing the device to clean the contact points, then reinstall it tightly for another try. If it still doesn't work, go to a bank branch to check the device status.
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