Why is the ETC fee not displayed?
1 Answers
ETC not displaying the fee deduction may be due to the use of an ETC charge card that operates on a post-trip billing model. In this case, the fee is not deducted immediately but follows a periodic deduction cycle, typically occurring one week later. For specific details, you may also consult the ETC toll station. Below is relevant information: 1. About ETC ETC (Electronic Toll Collection) is an electronic non-stop toll collection system used for automatic tolling on highways or bridges. It utilizes dedicated short-range communication between the vehicle's onboard electronic tag installed on the windshield and the microwave antenna in the ETC lane at the toll station. This system employs computer networking technology to process backend settlements with banks, enabling vehicles to pass through highway or bridge toll stations without stopping to pay fees. 2. Reasons and solutions for ETC not deducting fees include: (1) If the vehicle passed the station at the time, promptly seek assistance from staff at the manual lane to make a supplementary fee deduction, either by card or cash payment. (2) If you have already left the toll station, the previous fee can be deducted together during your next exit. (3) If using an ETC charge card, fees are not deducted on the spot but follow a periodic deduction model. (4) In case of ETC fee deduction malfunction, bring your ID card, vehicle license, and OBU device to the local ETC service center for troubleshooting.
