Why is the dash cam button not responding?

2 Answers
RubyLynn
09/02/25 4:30am
Dash cam power failure: If the dash cam is powered by a built-in battery, the button may not respond. Here are some related explanations for unresponsive buttons: Dash cam: Affecting its normal operation, so the button does not respond. In this case, the dash cam should be charged promptly, or it can be powered by connecting it to the car's cigarette lighter using the car battery. Damaged dash cam button: When the dash cam button is damaged or there is poor contact in the wiring, the dash cam button may also become unresponsive. In this case, the dash cam button and wiring should be inspected promptly to prevent affecting its normal use. Methods to handle unresponsive dash cam buttons: First, check if the power interface is loose. If there are no issues, then inspect the dash cam wiring for any damage or breaks. Sometimes, it could also be due to a blown fuse. If the dash cam screen or indicator light is not on, this may be caused by the dash cam's screen saver function, freezing, or damage. If the button wake-up is ineffective, it may be frozen. You can try pressing the dash cam's reset or restart button to see if the dash cam reboots.
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Larry
09/14/25 6:41am
The unresponsive buttons on the dash cam might be caused by a software bug leading to system freeze, such as system crash or firmware failure, which is the most common scenario. First, try restarting the device by holding down the power button for a few seconds to reload the system, which usually restores normal function. If it's a power issue, such as a loose cigarette lighter connection or damaged USB cable causing unstable power supply and button failure, check if the power cable is securely plugged in or try replacing the cable. Another possibility is dust accumulation or oxidation on the buttons themselves—gently clean them by blowing off dust or using an alcohol swab. To prevent this, avoid letting the device operate in high temperatures; in summer, remove it and store it in a cool place after parking. Remember to regularly back up recordings to avoid data loss affecting safe driving. Overall, 80% of button issues can be resolved with a simple restart. If the problem persists, consider updating the firmware or visiting a professional repair shop to inspect internal wiring.
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