Why hasn't the vehicle certificate arrived after the car delivery?

3 Answers
VonMatteo
07/29/25 2:20pm
Under normal circumstances, 4S dealerships mortgage the vehicle certificate to banks for loans, hence they inform car owners that the certificate hasn't arrived yet, preventing owners from receiving it on the spot. Below are detailed explanations about vehicle certificates: Overview: The vehicle certificate is another crucial document for automobiles and serves as a mandatory credential during vehicle registration. Only vehicles possessing this certificate meet national requirements for motor vehicle equipment quality and relevant standards. Function: The QR code content on the certificate is stored in ciphertext format, employing the DES-64 bit encryption algorithm specifically. DES is a strong block cipher that repeatedly uses shift transformations and substitutions - it's a highly crack-resistant product cipher system capable of completely preventing certificate forgery.
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LaAllie
08/13/25 6:36am
I also encountered the situation where the car arrived but the certificate of conformity hadn't come yet when I bought a car, and it drove me crazy. The most likely reasons for the delay of the certificate are that the vehicle management office is still processing the files, or the 4S store's internal management is slow, such as sales staff being too busy to sort out a pile of forms, plus errors in handing over documents are common. Additionally, the manufacturer might have delayed mailing, especially during holidays or peak periods, where logistics vehicles get stuck and delay things for days. There's also the possibility that your information was filled out incorrectly and needs to be reviewed again, requiring them to send it back for corrections and then resend it. Don't forget to check the communication channels; once, the store's system was down and didn't notify me in time. I suggest contacting the sales manager immediately to expedite the process, while also paying attention to SMS notifications so you don't miss the pickup time. Don't wait too long to avoid affecting the license plate registration; resolving it early will give you peace of mind when driving.
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VanWyatt
10/10/25 8:37am
When the vehicle arrives but the certificate of conformity is missing, it's often due to issues in the 4S store's operational chain. From factory shipment to store receipt, every step can encounter delays: slow warehouse confirmation, cumbersome internal verification procedures, or document staff being on leave causing a lack of seals. Even document bags can be left behind during transportation. On the manufacturer's side, delays in processing production batches are common, especially during new car launch seasons. I've seen cases where system errors repeatedly redirected, requiring manual intervention to correct. It's best to directly inquire about the progress at the store, bringing along the car purchase contract and invoice to expedite processing. The certificate of conformity is crucial for license plate registration, and prolonged delays can also affect warranty activation. Staying vigilant can help avoid major troubles.
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