Why hasn't the ETC payment been deducted yet?

1 Answers
StNatalie
07/30/25 10:02am
ETC The reasons for ETC non-deduction include abnormal card status, ETC free pass, or failed deduction. Specific reasons are as follows: Abnormal card status: For example, insufficient balance in the debit card, frozen account by the bank, or bank system issues. The outstanding amount needs to be settled, and the issuing institution such as the bank will lift the frozen status within the stipulated time. ETC free pass: Bank ETC promotional activities may offer free passes. Currently, many banks provide ETC credit card promotions, such as waiving the first pass of the month or offering free passes upon ETC registration. If the user meets the conditions of the promotion, the current pass may be free, naturally showing no deduction and no SMS notification. Failed deduction: When passing through the ETC lane, driving too fast may cause the deduction to fail.
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