Why hasn't the ETC fee been deducted after passing through the highway?
2 Answers
The reason why the ETC fee hasn't been deducted after passing through the highway is: ETC charge card, this type of card records transactions first and deducts fees uniformly at the end of the month on the settlement day. If the fee hasn't been deducted by the end of the month, you can call the bank or ETC customer service to inquire. After all, this ETC is linked to the bank card and will appear on the credit report, so the car owner should actively check. Extended content: 1. ETC is Electronic Toll Collection, which is automatic toll collection for highways or bridges. 2. It uses dedicated short-range communication between the on-board electronic tag installed on the vehicle's windshield and the microwave antenna in the ETC lane of the toll station, and uses computer networking technology to perform back-end settlement processing with the bank, allowing vehicles to pay highway or bridge tolls without stopping when passing through highway or bridge toll stations.
I often encountered issues with ETC not deducting fees during long-distance trips, and after summarizing, there are several main reasons. First, insufficient balance in the ETC card—the bank system couldn't detect funds to deduct, which is quite common, especially if you forget to recharge regularly. Second, device malfunction, such as the small box's battery running out or internal wiring breaking, causing signal transmission failure. Third, aging or signal interference from the highway lane equipment, like during rainy or foggy weather or heavy traffic, leading to recognition failure. Fourth, account setup errors, such as an expired linked bank card without updated information. Personally, I make it a habit to check the mobile app immediately after passing through the toll to view the record and address any missed deductions promptly. Delaying could result in late fees, card suspension, or even affecting credit records. It's advisable to first try restarting the device, adding some funds to test, and if that doesn't work, contact the toll station or bank customer service to avoid bigger troubles. Don't underestimate this issue—letting it accumulate can waste both time and money.
