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Why hasn't the demerit points been cleared on the scheduled date?

4 Answers
AngelaMarie
07/30/25 2:37am

Possible reasons: corresponding fines have not been fully paid, demerit points have reached more than 12 points, or the data queried online has not been updated in time. The following details these reasons: Unpaid fines: If the corresponding fines have not been fully paid, the demerit points will be carried over to the next scoring cycle; Demerit points exceeding 12: If the demerit points reach more than 12, they will not be automatically cleared. You must participate in a study session and pass the exam to have them cleared; Data not updated: If none of the above applies, it may be due to the data queried online not being updated in time. Please verify with the traffic police department for accurate information.

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AdalineDella
08/16/25 8:50am

I think if the points haven't been cleared by the driver's license reset date, it might be related to technical processing in the traffic management system. From what I understand, the point-clearing process relies on backend servers for automatic handling, and delays can occur during peak periods or system upgrades, just like with other online services. Common reasons include incomplete processing of your traffic violation records—if there are unpaid fines or pending cases, the system won't reset the points; or the license issuance date might be misunderstood—some people assume points reset on January 1st each year, but it's actually based on the anniversary of your driver's license issuance. I recommend first checking your violation status through apps like Traffic Management 12123 to ensure all issues are resolved, then wait a day or two for synchronization. This problem usually resolves itself automatically, but if not, you can visit the vehicle management office in person for verification.

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SanJohn
10/21/25 7:18am

I've encountered similar situations while driving, where the points didn't reset to zero on the designated day, often because I forgot to handle a minor traffic violation. The system detects unpaid fines and suspends the point reset until all payments are settled. This design is meant to encourage timely issue resolution and ensure road safety. You need to confirm that the reset date is your driver's license issuance date, not New Year's Day or a fixed holiday; then check for any SMS or notifications about violations in recent months. Handling it is simple: just pay the fine via mobile or complete the process at the traffic police station. Don't worry, it's usually a minor issue, and the points will be restored after a few days once the system updates.

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EllieAnn
12/04/25 7:45am

Check why the points were not cleared after the clearing date: Possible reasons include unresolved violations or system delays. Confirm that the license issuance date is the correct clearing date; settle all fine records; wait for a day or two to see if the data synchronizes. If there is no change, log in to the traffic management APP to inquire or call the 12345 hotline for consultation. Ensure the annual records are complete to avoid similar issues.

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