Why hasn't the 12313 score reset date been updated?

2 Answers
MacParker
07/29/25 6:39am
12123 score not updating is commonly caused by system delays. Relevant information about driver's license point deduction: 1. Reset time: The deduction points on a driver's license are not reset on January 1st each year, but rather on the issuance date marked on the license. 2. Points below 12: If the accumulated points during a scoring period are below 12 and all fines have been paid, the points will be cleared. If there are unpaid fines, the points will carry over to the next scoring period. 3. Full 12 points: If 12 points are accumulated, the license holder must attend a study session at either the vehicle management office where the license was issued or where the violation occurred, and pass the Category 1 exam. Only after all fines are paid can the points be reset.
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SanHannah
08/12/25 10:03am
In my many years of driving, I've also encountered situations where the points weren't cleared by the reset date. Generally, points are automatically cleared at the end of each scoring cycle, such as on the same month and day the following year after the driver's license was first issued. If it hasn't updated, the most common reason is a delay in the system's backend processing, especially during peak times like the end of the year, or if your 12123 App needs a manual refresh. Also, check if there are any unprocessed traffic violations or unpaid fines, as the system waits until all matters are settled before clearing points. I recommend logging into the 12123 App to check your violation records and entering detailed information to confirm the status. Don't worry, it's not a big issue—just wait patiently for a week or two, or visit the traffic police station's service window for inquiries. As an experienced driver, I always remind myself to develop the habit of checking the App regularly to avoid point accumulation affecting insurance or my license.
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