Why Doesn't the 4S Shop Provide the Car Purchase Contract?
1 Answers
4S shops may not provide the car purchase contract due to reasons such as sales staff negligence, the 4S shop offering high prices, or dealers avoiding responsibility. The details are as follows: 1. Sales staff negligence: Due to oversight in sales work, the sales staff may forget to give the purchase contract to the consumer. In this case, the consumer should actively request the contract from the sales staff. 2. 4S shop offering high prices: Although the contract signed with the car owner clearly states all prices, these prices might be high. To prevent customers from discovering issues upon later careful review of the contract, some 4S shops may reclaim the purchase contract after the car is delivered. 3. Dealers avoiding responsibility: To avoid certain responsibilities during later services and prevent customers from reviewing the contract again, dealers may reclaim the contract at the time of purchase or after the car is delivered. It should be noted that this is illegal, and consumers should refuse such actions.