Why does it prompt that ETC has already been processed when applying?

2 Answers
DeAlivia
07/24/25 8:58pm
This indicates that the vehicle's license plate was previously used by someone else who had already applied for an ETC. You need to go to the bank to cancel the previously registered ETC and replace it with your own. Below is relevant information about ETC: 1. Definition: It is an automatic toll collection system for highways or bridges. 2. Usage method: Through dedicated short-range communication between the on-board electronic tag installed on the vehicle's windshield and the microwave antenna in the ETC lane at toll stations, computer network technology is used for backend settlement processing with banks, enabling vehicles to pay highway or bridge tolls without stopping at toll stations.
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KadenRose
08/10/25 2:28pm
I also encountered a situation where the ETC application prompted that it had already been processed. That time, it popped up when I was applying through a bank APP on my phone. At first, I thought it was a system glitch, but after checking the records, I realized that last year I had helped a friend set up an account using my information, which was automatically linked. The solution was quite simple: first, avoid repeated submissions to prevent account lockout or additional fees; then, check the bank's official website or call customer service to verify whether the vehicle and ID card have already been registered. If there is an old account, confirm whether it can be directly activated or migrated to the new service; if not, bring the necessary documents to the service center to update the information. The whole process doesn’t take much time, and the key is to check official channels and not rush.
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