Why does 12123 show unprocessed when the violation has been handled?
2 Answers
The reason why 12123 shows unprocessed when the violation has been handled is due to data delay. There is a "time difference" in data exchange between local traffic management internet platforms and the public security network. If you have already processed the traffic violation on a certain platform or through a self-service channel, please wait patiently for the processing to complete and the data to update. You can also choose to inquire at the traffic police station. Methods for handling vehicle violations: Enter the basic information of the vehicle, such as the license plate number and engine number. Verify the mobile phone number of the bound vehicle owner via SMS. Upload three on-site photos (one of yourself holding your ID card, one of the vehicle owner holding their ID card and the vehicle registration certificate to be bound, and one of both IDs and the registration certificate together). The vehicle owner will then receive an SMS verification code. After verifying your identity, submit the application. Once approved by the traffic management department, the binding will be successful. Regulations under the Road Traffic Safety Law: The party involved must pay the fine at the designated bank within 15 days. If a motor vehicle driver's demerit points do not reach 12 within a scoring cycle and the fine has been paid, the demerit points will be cleared. If the demerit points do not reach 12 but there are unpaid fines, the demerit points will carry over to the next scoring cycle. For fines imposed on pedestrians, passengers, and non-motor vehicle drivers, if the party involved has no objections, the fine can be collected on the spot. The fine must be issued with a unified receipt from the finance department of the province, autonomous region, or municipality directly under the central government. If the unified receipt is not provided, the party involved has the right to refuse to pay the fine.
After handling the violation, but 12123 shows no update, it's commonly due to a delay in system data synchronization. After the traffic management platform processes the violation information, the APP needs time to update, usually taking a few hours to a day, especially during peak periods or holidays. I often encounter this situation while driving and suggest not to worry immediately. Keep proof of handling such as SMS or receipts as evidence. Try refreshing the APP several times or logging in from a different device; unstable network connections can also affect data transmission. Sometimes, an outdated APP version or accumulated cache prevents the data from updating to the latest version, so it's best to regularly update the software to avoid bugs. Wait a bit longer and check again. If there's no change after two days, directly contact the 12123 customer service for assistance to avoid the hassle of duplicate processing. The key is having evidence to prevent being overcharged.
