Why do 4S stores not recommend adding Shell gasoline?

2 Answers
MacMorgan
07/25/25 3:43am
4S stores do not recommend adding Shell gasoline to prevent new cars from experiencing fuel-related failures. In fact, the issue with Shell lies in its additives. Excessive additive dosage can lead to low heat value, loud noise, and poor performance in cars. In China, Shell Petroleum, like most joint ventures, closely collaborates with Yanchang Petroleum and Sinopec. Shell is primarily responsible for sales and management; however, the supply channels for gasoline and diesel are from domestic refineries. This means that Shell gasoline in China is most likely supplied by Sinopec's refineries. Gasoline is a volatile, flammable hydrocarbon mixture liquid obtained through fractional distillation, cracking, or pyrolysis of petroleum and can be used as fuel.
Was this review help?
5
4
Share
Kristin
08/10/25 5:06pm
The technicians at the 4S shop told me they don't recommend Shell mainly due to oil formulation issues. You see, the additive compositions vary significantly between different gasoline brands. Shell's signature cleaning formula might not align with certain engines' original factory designs. Our workshop has tested many cases where long-term use of such third-party oils tends to cause injector carbon buildup or sensor false fault codes. Besides, their service department dreads disputes when handling maintenance orders. If you use Shell and encounter engine problems, it's impossible to determine whether it's the oil's fault or the vehicle's issue. It's much simpler to just push the partnered gas station's oil.
Was this review help?
17
4
Share
Expand All
More Forum Discussions

Where is the Chassis Sensor Located?

The location of the chassis sensor varies depending on the situation: 1. ABS speed sensor: installed near the wheel brake disc; 2. Steering wheel rotation sensor: installed on the steering column; 3. Yaw rate and lateral acceleration sensor: installed under the driver's seat; 4. Yaw rate and lateral acceleration sensor: installed under the driver's seat; 5. Height sensor: installed on the chassis height-controlled suspension system; 6. Brake pad wear sensor: installed on the disc brake pad; 7. Brake pedal position sensor: installed on the brake control device.
14
2
Share

What Causes the Steering Wheel Noise in the Buick Excelle?

The causes of steering wheel noise in the Buick Excelle include friction between plastic components, damage to the clock spring, aging of the steering tie rod ball joint, and loosening of the stabilizer bar. Friction between plastic components: Since steering wheels are typically made of plastic, the material hardens in cold temperatures, leading to friction noise. This is a normal occurrence and not a cause for concern. Damage to the clock spring: If the noise originates from inside the steering wheel, it is likely due to a damaged clock spring. The clock spring needs to be removed and replaced. Ensure to disconnect the airbag fuse to prevent accidental deployment. Aging of the steering tie rod ball joint: An aged steering tie rod ball joint can cause the steering wheel to vibrate and produce noise. In such cases, the ball joint must be replaced, followed by a four-wheel alignment. Loosening of the stabilizer bar: If the noise is not from the shock absorber, check if the stabilizer bar bushings are loose or damaged. Loose bushings can be fixed by adding shims, while damaged ones require replacement. The causes of steering wheel noise in the Buick Excelle include friction between plastic components, damage to the clock spring, aging of the steering tie rod ball joint, and loosening of the stabilizer bar.
5
1
Share

What does drivemode mean on a car?

Drivemode on a car refers to the driving mode of the vehicle, which allows the driver to freely switch to a suitable mode according to different road conditions and driving environments. The car driving modes are divided into: 1. Normal mode: Ensures unchanged power while achieving better fuel economy; 2. Sport mode: After activating sport mode, the electronic control unit increases the engine speed, keeping the vehicle with sufficient torque for quick starts and stops; 3. Economy mode: When the vehicle is in economy mode, the vehicle's computer controls the fuel injection volume, and the transmission control module adjusts the shifting logic, enabling the vehicle to operate in a fuel-efficient mode.
10
3
Share

Under what conditions will the airbag deploy?

Conditions for airbag deployment: The airbag requires appropriate speed and collision angle to deploy. Theoretically, the airbag may only deploy when the vehicle impacts a fixed object head-on at an angle of approximately 60° with a speed exceeding 30 km/h. Below is the working principle of airbags: When sensors detect a vehicle collision, the gas generator triggers ignition to initiate an explosive reaction in the airbag, generating nitrogen or releasing compressed nitrogen to inflate the airbag. When passengers come into contact with the inflated bag, the airbag absorbs collision energy through cushioning, thereby protecting the occupants.
7
1
Share

Can You Cross the Solid Line When There's a Solid Line on One Side and a Dashed Line on the Other?

Vehicles on the side with the solid line cannot change lanes, while vehicles on the side with the dashed line can. For double yellow lines, where one is solid and the other is dashed, vehicles on the side with the dashed line can temporarily cross it for actions like overtaking or turning. Yellow lines are used to separate lanes in opposite directions, typically painted in the middle of the road to divide it into two directions. Common lane markings are explained as follows: Single solid yellow line: Generally painted on roads with only one lane in a single direction or one motor vehicle lane and one non-motor vehicle lane, or in sections where overtaking is prohibited due to other hazards. It prohibits vehicles from crossing or driving over the line in both directions. The single solid yellow line serves as the central divider for opposing lanes, with the same meaning as double solid yellow lines—both strictly prohibit crossing. Double solid yellow lines: Typically painted on roads with two or more motor vehicle lanes in a single direction and without a physical central divider. These also prohibit vehicles from crossing or driving over the lines in both directions. In other words, with two or more lanes on each side of the yellow solid lines, vehicles are not allowed to cross the double solid lines for any reason, whether overtaking, making a U-turn, or driving over the line. Strictly speaking, these actions are traffic violations, and in the event of an accident, the driver will bear full responsibility.
13
5
Share

What does AQS mean in cars?

AQS (Air-Quality-System) is an air quality sensor in vehicles, an automatic device that can sensitively detect the turbidity and humidity of the outside air and promptly switch the car's air circulation between internal and external modes. Below is the reaction sensitivity of AQS to different pollutants: 1. AQS is highly sensitive to vehicle exhaust. For example, during traffic congestion in urban areas, if the vehicle ahead suddenly emits a large amount of exhaust, the intelligent air conditioning system can detect it within seconds and immediately switch to internal circulation mode, keeping the cabin air fresh. 2. AQS has a moderate reaction to road dust. When driving on roads with light dust, AQS will not switch immediately; it only switches to internal circulation mode quickly when road dust becomes severe. This is why frequent cleaning of the air conditioning filter is necessary when often driving on dusty roads. 3. AQS reacts slowly to colorless harmful gases.
2
2
Share
Cookie
Cookie Settings
© 2025 Servanan International Pte. Ltd.