Why Do 4S Stores Not Allow Customers to Watch During Maintenance?
1 Answers
The reason why 4S stores do not allow customers to watch during maintenance is that the natural environment during vehicle repair and maintenance is not particularly clean. The maintenance area is where vehicles come and go. If the owner is accidentally hit by a car in the workshop, the responsibility is unclear. Maintenance Environment: If a mechanic accidentally dirties their clothes during maintenance, it would be unpleasant. Owners are not allowed into the workshop to avoid interfering with the maintenance work. It can be said that 4S stores are currently the most reliable in after-sales maintenance, and there will be no tampering with the vehicle during the process, so owners can basically relax and drink tea in the lounge. Of course, there are exceptions. Maintenance Location: For the safety of the owners, 4S stores will not allow them to enter the maintenance area and will direct them to the lounge to rest. The primary reason most 4S stores prohibit owners from entering the maintenance area is for their own safety. 4S stores follow standardized service procedures, which include directing customers to the lounge, reflecting the high-quality service of 4S stores. Owners can also enjoy good rest and entertainment during maintenance and repairs. Additionally, there are many small vehicles inside the workshop, making it a hazardous environment.
