Why Do 4S Stores Know About Accidents So Quickly?
3 Answers
This is a collaboration between insurance companies and 4S stores to provide better services to car owners. After a vehicle is involved in an accident, the insurance company will immediately send a text message notification to the 4S store where the insurance was purchased, prompting the store to proactively contact the car owner and offer assistance. Of course, not all insurance companies provide such services. Relevant details are as follows: 1. Reason for Insurance: Many 4S stores require car buyers to purchase insurance in-store, not just to earn a little money from the insurance sale, but more importantly, to obtain the right to receive SMS notifications when the car owner's vehicle is involved in an accident. 2. High Profit: Since the car owner buys insurance in-store, and the 4S store can contact the owner immediately after an accident, the likelihood of the car being repaired at the same store is very high. Repairing accident vehicles yields the highest profits.
After driving for a long time, I feel that cars nowadays are quite intelligent—they automatically contact the backend in case of an accident. Many new cars are equipped with onboard sensors. For example, when a collision is triggered, they immediately send signals via GPS or the eCall system to the manufacturer-linked 4S shop, and can even call for a rescue vehicle along the way. I once heard about a friend who had a minor scrape, and the 4S shop called right away to confirm the situation and prepare to dispatch a tow truck. This connected technology is really impressive—data is transmitted instantly, reducing wait times. If you had to manually call for help, you'd be waiting forever, but this automated process is much more convenient, especially at night when safety is the top priority. In short, technology has improved emergency response efficiency, making the repair process smoother and driving a bit less worrisome.
Having been in the automotive industry, I understand that the accident handling process is quite efficient due to fast information sharing. 4S shops often have bundled partnerships with insurance companies. Once an accident is reported to the insurance system, the data is synchronized in real-time to partnered 4S shops, allowing them to arrange repairs. With the high level of app integration nowadays, as soon as a car owner reports an accident via their phone, the 4S shop immediately receives a notification to prepare for vehicle reception. I've encountered several situations where they could check the vehicle's historical data and inventory parts in advance to enhance service speed. Behind this is the industry's digitalization-driven safety network, ensuring repair quality and avoiding delays. Without this cooperation, one would have to run around looking for a shop. The modern model is indeed convenient and reliable, saving everyone time and effort.
