Why didn't the highway ETC deduct money?
1 Answers
There are two scenarios where highway ETC fails to deduct fees: one is when the barrier arm is damaged, causing fee deduction failure due to vehicles passing through the ETC lane at excessive speed; the other is when ETC adopts deferred billing, meaning fees won't be deducted immediately but will be charged within a certain billing cycle. ETC usage precautions: The ETC transaction sensing range is 8 meters. When encountering a stationary vehicle ahead, maintain a distance of over 10 meters to prevent accidental fee payment for the preceding vehicle in case of ETC device malfunction or absence. The ETC lane recognition speed is 20km/h. Excessive speed will prevent reading vehicle device information, leading to fee deduction failure. Unauthorized removal/relocation of OBU devices, detached or loose ETC electronic tags will deactivate the tag. These can be inspected at the issuing bank or highway service centers. Non-intentional loosening only requires reactivation. Insufficient balance when using debit card-linked ETC will cause deduction failure. Follow staff guidance to use manual MTC lanes with cash/card payment. Overly thick windshields may cause poor signal reception, especially for vehicles with replaced/repaired windshields after accidents or modified front windshields.
