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Why can't the XPeng P7 door handle return to its position?

5 Answers
DelMila
07/29/25 8:29am

Due to prolonged use of the door handle, a significant amount of dust has accumulated inside it. It is also possible that water has entered the door handle, causing rust, or the spring is not returning to its position. Possible causes of the malfunction: Due to prolonged use of the door handle, a significant amount of dust has accumulated inside it. It is also possible that water has entered the door handle, causing rust. There is a spring inside the door handle, which is a return spring. If the handle is used for an extended period, the return tension of the spring may become insufficient, affecting its ability to return to position. Recommended solution: It is advised to immediately visit the 4S store where the vehicle was purchased for inspection. The car owner should replace the return spring inside the door handle. After replacement, the handle should function normally.

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OArianna
08/12/25 5:33am

The Xiaopeng P7's door handle won't retract properly. The most common issue I've encountered is mechanical components getting stuck, especially in winter or humid conditions. Thickened lubricant or dust accumulation in the gaps can prevent the door handle from smoothly springing back. The electric motor or sensors might also malfunction - if the motor overheats or wiring becomes loose, the system can't send correct retraction commands. I recommend owners first inspect for obstructions themselves, gently clean the tracks or use a hairdryer for mild thawing. If that doesn't work, avoid forcing it and visit an authorized service center for comprehensive diagnostics - spring or motor replacement may be needed. Regular cleaning around door handles and keeping them dry prevents this annoying issue. Parking in shaded, dry areas also helps - proactive maintenance is always more convenient than post-failure repairs.

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OChristian
10/05/25 6:37am

I've been driving the XPeng P7 for a while, and occasionally my door handles get stuck and don't retract, especially after rainy or dusty weather. Rainwater seeping in combined with dust accumulation blocks the track, causing the mechanism to malfunction. I feel this is a weakness of the pop-out design—stylish but prone to dirt buildup. There was also a time when temperatures dropped suddenly, and the door handle froze and wouldn't pop out, forcing me to wait for warmer weather or carefully thaw it with warm water. Later, I made sure to park away from wet areas and routinely gave the handles a few gentle tugs to check for smooth operation. If the issue persists, contacting customer service revealed that most cases can be resolved with simple cleaning. Looking at it another way, innovative features always have a break-in period—just handle it patiently and don't let minor issues spoil the joy of driving.

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MacRobert
11/18/25 8:09am

Having dealt with similar Xiaopeng P7 door handle failures, I found that reset issues often stem from internal spring fatigue or electric component failure. During repair, first test whether the circuit fuse is blown, then use a multimeter to check if the motor voltage is stable. Cleaning the track and adding lubricant is commonly effective; if frozen, use warm air to slowly thaw. Motor damage requires professional tools for replacement, and it's recommended that owners avoid disassembling it themselves to prevent further damage. Contacting a Xiaopeng service point can quickly resolve the issue, with repairs taking just a few minutes when proper tools are available.

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LeMichael
01/09/26 2:57am

As someone who follows automotive technology, I find the door handle design of the XPeng P7 quite cool but prone to malfunctions. The pop-out structure reduces aerodynamic drag but exposes mechanical parts, leading to jamming or water ingress preventing retraction. Issues occur more frequently in wet, cold weather or when dust accumulates, and I suspect insufficient sealing is the main cause. Manufacturers should optimize materials or add waterproof layers. Users can take preventive measures, such as avoiding muddy roads when parking and regularly wiping the door handle surfaces. Choosing a smart car means accepting these minor drawbacks, but the overall driving experience is still good.

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