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Why can't the mechanical key of Chevrolet Cruze open the door?

3 Answers
VanFelicity
07/30/25 2:51am
Reasons why the mechanical key of Chevrolet Cruze cannot open the door: 1. The central locking system of the car is in an electronic lock state. You need to wait for one or two hours for the lock to be released before attempting to unlock it; 2. Over time, the door lock cylinder may become stuck and unable to turn. If you want to solve it yourself, the only option is to use force, such as breaking the car window. Otherwise, you can only contact a 4S store for repair. The Chevrolet Cruze is a compact car produced by Chevrolet. The car has a length, width, and height of 4598 mm, 1797 mm, and 1477 mm respectively, with a wheelbase of 2685 mm. In terms of suspension, the Chevrolet Cruze features a MacPherson strut front suspension and a torsion beam rear suspension.
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VonSamantha
08/16/25 9:11am
I had the same issue with my old Cruze. Last time after it rained, the key just wouldn't go in, and I later found out it was because dust had accumulated in the lock cylinder and mixed with rainwater, causing rust. I sprayed some WD40 into the lock, waited a few minutes, and then it worked fine. Just be careful not to force the key, or you might damage the lock cylinder. If the spare key doesn't work either, it could be that the spring inside the door lock assembly is stuck, in which case you'd need to remove the door panel to fix it. After washing your car, remember to use an air gun to blow out the lock cylinder to prevent this issue. The Cruze's lock cylinder is positioned low, making it especially prone to getting dirt and sand inside. It's recommended to do a deep clean of the lock cylinder every three years or so.
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LailaRose
10/21/25 8:41am
Previously, I've fixed quite a few Cruze door lock issues. The most common problem is excessive key wear - after prolonged use, the teeth on the original factory key can become flattened. First, try comparing it with your spare key; if the spare works, it means the main key needs replacement. Another frequent issue is internal lock cylinder pin jamming, especially in northern winters when components can freeze. Try using a hair dryer on low heat for 30 seconds before retrying. There's also a hidden problem where the door lock linkage might have detached, which requires removing interior panels to inspect. I strongly advise against forcing it open yourself - it's safest to have a repair shop handle it with rust remover and specialized tools, as improper handling could damage the entire central locking system.
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