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Why can't the GL8 play USB?

4 Answers
StDeclan
08/26/25 4:01am

GL8 cannot play USB for the following reasons: 1. Incorrect connection of the front USB cable: When the USB cable on the motherboard is connected to the front USB interface of the chassis, reversing the positive and negative connections will cause this type of failure, which is quite dangerous because reversing the positive and negative connections may burn out the USB device. Therefore, it is recommended to use the rear USB interface of the chassis and minimize the use of extension cables. 2. Insufficient voltage of the USB interface: When connecting a mobile hard drive to the front USB port, the system may fail to recognize the device. The reason is that mobile hard drives have relatively large power requirements and need strict voltage conditions. The front interface may not provide sufficient voltage, and of course, poor-quality power supplies may also cause this problem.

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MargaretFitz
09/08/25 5:01am

Last time I took clients on a business trip driving the company's GL8, I encountered the same issue. Not being able to play music via USB is so embarrassing! First, check if the USB drive is formatted as FAT32 - drives over 32GB often aren't recognized by the car's system. Then verify the file types; older GL8 models only support MP3 and WMA formats, FLAC lossless format definitely won't play. Before inserting, make sure there aren't messy folder structures on the USB drive - placing music files directly in the root directory is most reliable. If all these check out, it's likely a connection issue. Try removing the USB, cleaning the port with alcohol, and using a higher-quality cable. By the way, the GL8's USB port inside the center console collects dust easily - a quick blast of compressed air might just fix it.

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VanJoanna
10/22/25 5:05am

Last winter, our GL8 suddenly couldn't read USB drives. After struggling for a while, we found it was a battery issue. When the voltage is unstable, the infotainment system will first disable the USB function to protect itself. After starting the vehicle, don't rush to play music—wait until the center screen fully boots up before inserting the USB drive. Another time, my son downloaded HD music videos onto the USB drive, which the system couldn't handle. The GL8 has strict requirements for file bitrates—MP3s over 320kbps are prone to stuttering. I recommend backing up your playlist, formatting the USB drive, and switching to medium-quality audio files. If that doesn't work, try resetting the infotainment system: hold both the steering wheel call button and end call button for 10 seconds until you hear a beep, then release.

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LaKayden
12/05/25 5:28am

A couple of days ago, I helped Lao Wang from the car club fix a USB issue on his GL8 and noticed a small detail: Buick models are particularly picky about USB drive brands. Generic USB drives would flash a few times and then stop responding, but switching to a Kingston drive worked fine. During troubleshooting, first check if the center console shows a charging prompt when inserting the USB drive—if it does, the hardware is likely functioning properly. Then, navigate to the media source and select USB; if it displays 'No Device,' the file system might be incompatible. Plug the USB drive into a computer, right-click to check its properties, and if it's in NTFS format, reformat it to FAT32. Here's a quirky tip: during hot summer days, the GL8's USB module occasionally stops working, but blowing some cold air from the AC for a while can surprisingly restore functionality.

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