Why can't the Encore read USB music?
2 Answers
The reasons why the Encore can't read USB music: 1. The USB drive may be loose or damaged, which can cause the music to be unreadable. 2. Damaged music files can also cause the music in the USB drive to suddenly stop playing. 3. If the USB drive is not formatted correctly, it may also fail to play music. Simply format it to FAT32 format. Below is some relevant information: 1. The only difference between a car USB drive and a regular USB drive is the appearance. Car USB drives are designed to be compact and space-saving, while regular USB drives usually have a loop for easy carrying and to prevent loss. 2. Regular USB drives can certainly be used with in-car multimedia devices. In fact, any in-car multimedia device that can use a car USB drive can also read a regular USB drive. There is no essential difference between so-called car USB drives and regular USB drives; both are USB flash storage devices. The characteristic of car USB drives is their smaller size, which helps avoid or reduce accidental damage in the narrow space of a car and also looks more aesthetically pleasing. Regular USB drives generally have a longer shape and are more prone to damage.
Having encountered the issue of the Encore's USB not reading music, I have personal experience with this car. The most common reason is incorrect USB drive formatting; it needs to be in FAT32 or exFAT format, as the system won't recognize NTFS. The USB drive itself might be faulty or the interface too old—try switching to a different brand, and remember to place files directly in the root directory, not inside folders. Dust buildup or poor contact in the USB port is also frequent; clean it with a cotton swab or by blowing air. Check the system settings to ensure the USB playback option is enabled, and navigate the media menu to select the correct input source. Restarting the infotainment system or disconnecting the car battery for a few minutes to reset can resolve temporary glitches. For prevention: avoid USB drives exceeding 32GB capacity, stick to MP3 or WMA music formats, and prevent clutter from unnecessary files. Don't worry—most issues can be fixed yourself, but if not, then check the hardware.
