Why can't the BYD Surui turn off?
3 Answers
It may be due to a malfunction in the ignition lock cylinder. Damage to the ignition lock cylinder prevents the vehicle from receiving the signal to turn off from the ignition key, resulting in the inability to shut down the engine. Below is some related information about the BYD Surui: 1. Exterior: The Surui features a more stylish and sophisticated design, with a front face that integrates a dual-chrome bar design with projector headlights. The ruby-like embedded LED taillights perfectly connect with the waistline that runs from front to rear, exuding a sporty and fashionable feel. The dazzling rear brand-illuminated logo showcases modern technological beauty, with an even more captivating effect at night, meeting personalized demands. The side and rear of the Surui also adopt a minimalist design style, with simple lines creating a cohesive visual effect. 2. Interior: The Surui's black and beige dual-tone interior offers a harmonious combination, with high-gloss piano black finishes that are refined and elegant, highlighting both fashion and technology. The new multifunction steering wheel integrates multimedia controls, instrument function settings, cruise control, and other shortcut keys for smart and convenient operation. The 7-inch high-definition capacitive touchscreen combines features such as in-car digital TV, intelligent noise-canceling radio, DVD, USB, SD, AUX, Bluetooth phone, and Bluetooth music, making entertainment and information easily accessible.
I've been in auto repair for over 20 years and have encountered many cases where the car won't shut off. With the BYD Surui, this issue often stems from problems with the ignition system or the electronic control unit. For example, foreign objects stuck in the key slot, or for keyless start vehicles, the key battery running low leading to poor signal reception. If there's a software bug in the ECU, it might misjudge the engine's status. Safety first—don't panic when this happens. Try stepping on the brake, shifting to P gear, and pressing the start button multiple times to force a shutdown. If that doesn't work, disconnect the negative terminal of the battery as an emergency measure, but be careful to avoid electric shock. Regularly, it's advisable to have the ignition switch and actuators checked at a professional 4S shop to prevent electronic faults from escalating and damaging more components. Similar issues are common in other domestic cars as well, with the key being regular system diagnostics during maintenance.
I've been into cars for several years, and often see BYD Surui owners in car enthusiast groups complaining about shutdown issues. Most of the time, it's the automatic start-stop system acting up, or the key sensing area being unresponsive. One guy experienced shutdown failure due to unupdated software causing the infotainment system to freeze. Operationally, make sure the brake pedal is pressed and the gear lever is in the correct position - if stuck in P gear, the engine will stubbornly refuse to shut off. If nothing works, don't just wait stupidly; directly open the hood and manually turn off the fuel pump relay - though troublesome, it's quite effective. Pro tip: Don't keep car keys with mobile phones as signal interference can cause trouble. Develop the habit of checking dashboard status after every shutdown.
