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Why can't the BYD Surui detect the key with one-key start?

4 Answers
LeZachary
07/29/25 4:14pm

BYD Surui cannot detect the key with one-key start for the following reasons: Insufficient key battery power: For example, the key battery has not been replaced for a long time. Solution: Replace the battery. Here is a simple way to check: If the red indicator light on the remote key flashes when you press the button, it means the key battery is normal. Key malfunction: For example, the control unit of the key is damaged. Solution: Get a new key. Signal interference nearby: You can first use the mechanical key to drive the car to another location and try again. If it works, it indicates that the remote key failure is caused by severe signal interference.

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StHarley
08/15/25 4:48am

Oh, I've been driving a BYD Surui for five years, and I've encountered the issue of the one-button start not detecting the key several times, which is quite annoying. The main reason is usually the key battery running out of power. The Surui uses a CR2032 coin cell battery, which is cheap and easy to replace—you can buy a pack on Taobao for a few bucks and do it yourself. If replacing the battery doesn’t solve the problem, it might be due to the key being in the wrong position. The sensing area is near the center armrest, so make sure the key isn’t placed too far away or buried under other items, like your phone, which can interfere with the signal. Additionally, the signal can weaken in rainy or humid conditions, so keeping the key dry should help. If the issue persists, it could be due to aging key circuitry or a problem with the car’s receiver, in which case you’ll need to visit a professional shop. Regular maintenance checks on the key can save a lot of hassle and prevent being stranded on the road. The one-button start is convenient, but it requires proper care to function smoothly.

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CaliLynn
10/12/25 6:34am

As a Surui owner, there are several common reasons why the one-button start fails to detect the key. A dead battery is the top issue—those small button batteries typically last one or two years and should be replaced when the time comes. I've noticed that placing the key near the edge of a pocket often leads to detection issues, especially when wearing thick clothing, so try keeping it closer to the start button. Signal interference is another pitfall—placing a phone or power bank too close can block the signal, and moving them away usually fixes it. Another possibility is that the key itself is damaged, such as from water exposure or being dropped, causing internal circuit failure and detection issues. For troubleshooting, I first try replacing the battery. If the problem persists, I attempt to restore the signal by repeatedly pressing the key near the car's start button. If all else fails, consider repairs—don’t rush to blame the car's design. Keep it simple; minor issues shouldn’t be overcomplicated.

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DiAnna
11/25/25 7:37am

The one-button start operates via wireless RF technology, with undetected keys mostly caused by interference or weak signals. Low battery in the key is the most common factor—the Surui model uses a CR2032 battery, and replacing it usually resolves the issue. Location matters too; avoid placing the key near the rear of the car or close to shielding objects. The start sensor is near the driver's seat, so try holding the key closer. Strong electromagnetic fields, like nearby high-voltage lines or cell towers, can disrupt communication—moving the car or turning off other devices may help. A faulty vehicle receiver is a deeper cause, possibly due to module aging or software bugs requiring a reset. Don’t panic—methodically troubleshoot these factors, as most cases are fixable yourself. Proper maintenance ensures a more durable system.

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