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Why can't my phone connect to Audi CarPlay?

1 Answers
HarleyLee
07/30/25 1:32am
CarPlay connection issues may arise due to the following reasons: Data cable plug issues: If CarPlay fails to connect, first check if the phone's data cable is damaged or broken. Foreign objects on the phone's data cable plug or USB plug, or surface oxidation, can also prevent CarPlay from connecting. External USB port issues: Inspect the external USB port on the car's head unit to ensure the contact metal plates maintain good connection with the USB. If damaged, CarPlay will not connect. Loose car USB port: Prolonged use of the car head unit's USB port can cause loosening and oxidation over time, leading to poor internal plug contact. In such cases, repeatedly unplugging and replugging the cable may help. If the issue persists, replacing the USB port may be necessary.
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