Why Can't I Track My Mailed License Plate?

1 Answers
MacMason
07/30/25 4:54am
The license plate sent by the Vehicle Management Office can be tracked through the following methods: calling 11183; using the Traffic Management 12123 app; or checking via the Postal APP. Generally, it takes 3-4 days for the license plate to be delivered. The license plate mailing service is provided by EMS, and the delivery speed may be slightly slower. Typically, from the time the license plate is mailed to the time it is received by the owner, it should not exceed one week at the latest. Below are detailed instructions: 11183 Phone Inquiry: 11183 is the phone number for China Post EMS. After dialing, transfer to the customer service representative and provide your license plate number to inquire about the logistics progress. Generally, it takes 3-4 days for the license plate to be delivered. The license plate mailing service is provided by EMS, and the delivery speed may be slightly slower. Typically, from the time the license plate is mailed to the time it is received by the owner, it should not exceed one week at the latest. Traffic Management 12123 App Inquiry: Register and log in to the app. For Apple devices with iOS 15 or above, use the Traffic Management 12123 app (V2.8.1B437). Under "Online Progress," you can view the status of your license plate. Once the license plate is produced and mailed, you can also check the logistics. If your phone number is linked, you will receive an SMS notification when the plate is mailed. Postal APP Inquiry: For Apple devices with iOS 15 or above, download the Postal APP (V3.5.5), the official app of China Post. Open the app, and at the top, there is a search bar for tracking mail progress. Click to enter the inquiry page. Select "Motor Vehicle License Plate" and enter your license plate number or application number to check the status. The Traffic Management 12123 app is the official client of the Internet Traffic Safety Comprehensive Service Management Platform, supported by the Traffic Management Science Research Institute of the Ministry of Public Security. It provides comprehensive traffic safety services for vehicle owners and drivers, including user registration, appointment and processing of vehicle and driver's license services, traffic safety information inquiries, reminders, guidance, and road traffic services. Main Features: User registration; Binding personal vehicles and driver's licenses; Handling traffic violations recorded by electronic monitoring devices; Scheduling driver's license tests; Pre-selecting new vehicle license plates; Replacing or renewing vehicle registration certificates, license plates, or driver's licenses; Replacing vehicle safety inspection stickers; Extending the renewal, review, or submission of physical condition certificates for driver's licenses; Inquiries and notifications related to vehicles and driver's licenses; Navigation to traffic management service locations; New online self-service for handling traffic violations.
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