Why Can't I Schedule the Subject 1 Exam?
2 Answers
The reason you cannot schedule the Subject 1 exam is that the student's required study hours have not been met. Each subject of the motor vehicle driver's license has associated study hours, which represent the learning time. The study hours for the Subject 1 exam are 480 minutes, equivalent to 12 study hours. Only after fulfilling this requirement can the exam be scheduled. Generally, driving schools arrange the scheduling for the Subject 1 exam, but students can also schedule it online themselves. Scheduling Steps: Open the 'Traffic Management 12123' mobile app and enter the homepage; After entering the main interface, click 'More' to access the service center; Find and click on 'Driver's License Services'; Within the 'Driver's License Services' interface, locate and enter 'Exam Scheduling'; Then follow the app's instructions step by step to complete the exam scheduling process.
Last time I helped a friend with the subject one reservation issue, I found several common reasons why reservations might fail. First, the required training hours haven't been completed. Many people think they can book after practicing, but actually all training hours must be finished on the 12123 platform to unlock eligibility. Second, the documents are still under review. Some driving schools are slow, or if you've just registered, the vehicle management office might not have processed your file yet. Third, the traffic management system might be undergoing upgrades or maintenance, which often happens on weekends when the system gets overloaded with high traffic. Another possibility is selecting the wrong time slot - exam dates that are too near or too far in the future won't work, with one week in advance being the safest bet. Additionally, the mobile app might malfunction due to excessive cache, so it's recommended to clear the cache and try again.