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Why can't I renew my driver's license on the Traffic Management 12123 app?

2 Answers

DiJames

08/29/25 7:44am

Here are possible reasons why you cannot renew your license on the Traffic Management 12123 app: 1. Not the right time: License holders should apply for renewal within the specified period - from 90 days before the license expires to within 11 months after expiration, you can apply for renewal through the 12123 app. 2. Violations exist: Once users submit a renewal application online, withdrawal of the application won't be accepted. If users refuse to receive the new license or fail to collect it at designated locations within one month, they will be prohibited from handling online vehicle and driver's license related services.

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MacCharlotte

09/11/25 5:16am

Last time I tried to renew my driver's license on the Traffic Management 12123 app, it didn't respond at all. Maybe my app version was too old and hadn't been updated, or my account verification info didn't match my ID card. Unstable internet is another common issue, especially in areas with poor signal. Photo uploads often cause problems - wrong dimensions or non-white backgrounds mean retakes. Sometimes the system goes down during maintenance periods, so checking official announcements helps. Don't forget to verify your license status - unpaid fines or overdue annual inspections will block the process. My solution: regularly update the app, ensure account details match, preview photo specs before shooting. When all else fails, just visit the DMV directly - much simpler.

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