Why Can't I Play Music When My Mercedes-Benz is Already Connected to Bluetooth?

1 Answers
LaAmy
07/30/25 10:11am
Mercedes-Benz is connected to Bluetooth but cannot play music because the call volume on the phone is not turned on, or the volume on the car navigation system is not activated. The following are specific analyses: 1. The phone volume is not turned on: If the car cannot play music via Bluetooth connection, try switching the multimedia audio source to Bluetooth. The solution is to dial a phone number and, during the call, press the volume up button on the side of the phone to increase the sound. 2. The car navigation system volume is not activated: If the volume on the car navigation system is not turned on, simply activate it. Go to the phone's sound settings, find the "Media" option, and increase the "Media" volume.
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