Why Can't I Play Music When My Mercedes-Benz is Already Connected to Bluetooth?
3 Answers
Mercedes-Benz is already connected to Bluetooth but cannot play music because the call volume on the phone is not turned on, or the volume of the car navigation system is not enabled. The following are specific analysis and solutions: 1. The phone volume is not turned on: If the car cannot play music via Bluetooth connection, try switching the multimedia audio source to Bluetooth audio. The solution is to dial a phone number and, during the call, press the volume up button on the side of the phone to increase the sound. 2. The car navigation system volume is not turned on: If the volume of the car navigation system is not enabled, simply turn it on. Go to the phone's sound settings, find the "Media" option, and increase the "Media" volume.
When encountering a situation where the Mercedes Bluetooth is connected but not playing music, the most common reason is that the media audio permission needs to be enabled on the phone. On your phone, go to Bluetooth settings, find the connected Mercedes device, and check if the audio or media sharing option is selected. If it's not enabled, there will naturally be no sound. Additionally, the Mercedes audio system sometimes gets stuck in radio or other modes, so you need to switch back to the Bluetooth input source using the central control screen or steering wheel controls. Try restarting both your phone and the vehicle's power, then turn Bluetooth off and on again. If the issue persists, it might be a software bug or compatibility issue. Some Mercedes models require regular firmware updates, so download the latest version from the official website or visit a dealership for a system update. These troubleshooting steps can resolve about 90% of the issues. Always prioritize safety and avoid fiddling with settings while driving.
Let me talk about this from a young person's perspective. If Bluetooth is connected but there's no music sound, it's most likely a phone setting issue. First, make sure your phone isn't on silent mode and the volume is turned up to maximum. Then check the Bluetooth details to see if audio playback is enabled. The Mercedes infotainment system needs to be switched to Bluetooth as the media source - don't get this wrong. Smartphone apps or system updates might interfere with the connection, so try restarting both your phone and the car's system. Also, some Mercedes models have poor compatibility with certain phones, especially older iPhones or Android 12+ devices - upgrading the system or changing devices might help. If all else fails, don't stress about it. Just use a cable while driving or visit a professional repair shop directly to avoid any issues on the road.
