Why can't I play music via Bluetooth in my car but can hear incoming calls?
2 Answers
If your car's Bluetooth connection can't play music, it might be because the volume on the car's navigation system or your phone isn't turned on, or the multimedia music feature of the car's Bluetooth isn't enabled. You should check these settings carefully. The reasons why there's no sound after connecting to the car's Bluetooth are as follows: Low volume: The volume on the car's navigation system or your phone isn't turned on. Incompatible pairing code: Some phones (like the iPhone) have music playback programming that's incompatible with certain car models' pairing codes, so you can only answer calls but not listen to music. Music feature not enabled: The multimedia music feature of the car's Bluetooth isn't enabled. Signal interference: The media audio on your phone isn't turned off, causing signal interference with the Bluetooth function.
When the car's Bluetooth is connected but cannot play music while call audio works fine, I believe this is usually caused by phone settings or limitations of the car's infotainment system. A common reason is that the media audio option in the phone's Bluetooth configuration is not enabled: on the phone, go to Bluetooth settings, find the connected car device, and ensure the media audio or media output switch is turned on. Another possibility is incorrect audio source selection in the car—some vehicles like Honda or Toyota require manually switching to Bluetooth input on the central display instead of USB or radio. Additionally, software glitches are frequent; prolonged operation of the phone or car system may cause cache issues, and restarting both the phone and the car's infotainment system often resolves this. Occasionally, it's a device compatibility problem, such as a new Bluetooth protocol version not matching an older car system, which can be mitigated by updating the device software. For safety, I would check the settings first to rule out simple errors, and if necessary, consider visiting a 4S shop for hardware diagnostics.
