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Why Can't I Play Music After Connecting Bluetooth in My Mercedes-Benz?

2 Answers

AmeliaDella

07/29/25 5:19am

If you can't play music after connecting Bluetooth in your Mercedes-Benz, it may be because the volume on the car's navigation system or your phone is not turned on, or the multimedia music feature of the car's Bluetooth is not enabled. Please check these settings carefully. The reasons for no sound after connecting the car's Bluetooth are as follows: 1. Low Volume: The volume on the car's navigation system or your phone is not turned on. 2. Incompatible Pairing Code: The music playback programming of some phones (such as iPhone) is incompatible with the pairing code of certain car models, so you can only make calls but not listen to music. 3. Music Feature Not Enabled: The multimedia music feature of the car's Bluetooth is not enabled.

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SanBella

08/12/25 7:01pm

Having driven a Mercedes for so long, it's really annoying when the Bluetooth connects but won't play music. I've encountered similar situations before, and the issue might stem from pairing problems—your phone and the car's Bluetooth might not be fully connected. I recommend deleting the old pairing and trying again. For settings, check if the audio source on the Mercedes' central control is set to Bluetooth mode; sometimes it defaults to the radio and needs manual switching. Volume is also key—see if your phone or car volume is turned down or muted. Insufficient app permissions can also cause this, like if background permissions for the music app aren't enabled or poor internet affects streaming. Compatibility issues are common, especially with certain Android versions not matching the Mercedes system—try switching to an Apple device or updating the car's software. Restarting devices is a good fix; turning them off and on might clear temporary glitches. Don’t overlook safety—handle this while parked to avoid distracted driving. These issues can usually be resolved quickly to avoid affecting your driving experience. I’ve also found that older modules occasionally malfunction and may need professional servicing.

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