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Why can't I play music after connecting Bluetooth in Infiniti?

4 Answers
HannahLee
08/29/25 4:09am
If you can't play music after connecting Bluetooth in Infiniti, it may be because the volume on the car navigation system or phone is not turned on, or the multimedia music feature of the car Bluetooth is not enabled. You should carefully check these settings. The reasons for no sound after connecting Bluetooth in the car are as follows: Low volume: The volume on the car navigation system or phone is not turned on. Incompatible pairing code: Some phones (like iPhones) have music playback programming that is incompatible with certain car models' pairing codes, so you can only make calls but not listen to music. Music not enabled: The multimedia music feature of the car Bluetooth is not turned on. Signal interference: The media audio on the phone is not turned off, causing signal interference with the Bluetooth function.
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TaliaMarie
09/11/25 2:01am
Oh, I also drive an Infiniti and have encountered issues where Bluetooth is connected but music won't play. It's often because the system input source isn't switched to audio. In the media menu on the car's screen, you need to manually select Bluetooth as the playback source—don't just focus on pairing the Bluetooth. Also, check your phone settings: in the Bluetooth permissions, make sure media sharing is allowed, otherwise it might only handle calls without audio. There are also minor software glitches, like the Infiniti InTouch system sometimes acting up—restarting the vehicle or updating the firmware usually fixes it. Battery issues can also cause trouble, so ensure the system voltage is stable. Don't rely solely on Bluetooth; keeping an AUX cable as a backup is more reliable, so your music doesn't cut out while driving, avoiding distractions—safety first. Follow these steps, and you can usually troubleshoot the issue yourself without wasting money on unnecessary trips to the shop. It's also a good idea to regularly update the system to minimize bugs.
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ODaniella
10/25/25 2:49am
Having driven an Infiniti for over a year, I've also encountered Bluetooth music playback issues. The main reason was forgetting to switch the input source on the car's screen. After connecting via Bluetooth, it doesn't automatically play music; you must select 'Bluetooth Audio' in the media menu. The phone side also needs proper setup: go to the phone's Bluetooth settings and check if the Infiniti device has 'Media Audio' enabled—no sound if it's off. Compatibility issues are common with older phones; try switching to a newer device or restarting the phone. Signal interference can also affect playback, like disconnections when other Bluetooth devices are nearby—just turn off unnecessary devices. Don't overlook safety; avoid fiddling with these while driving and find a safe spot to address issues. I recommend noting down the steps and making it a habit to check the input source to avoid panic when problems arise.
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DonovanMarie
12/08/25 3:13am
Can't play music via Bluetooth? It's usually because the media option in your phone's Bluetooth permissions isn't enabled. Check your phone settings—just pairing for calls isn't enough; both your phone and car need to activate audio sharing. Occasionally, the infotainment system may lag; restarting your Infiniti or updating the app usually fixes it. Compatibility varies significantly, with Apple phones generally being more stable than Android.
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