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Why can't I pay the retake fee on 12123?

4 Answers
MacFernando
07/29/25 10:19pm
There are many reasons for this situation, among which the most common one is that the mobile phone or server is running unstably. At this time, you can exit the software or restart the phone and try to pay again in a place with smooth network connection. Another possible reason is that the driving test center has not opened the online payment service for retake fees, so you need to go to the test center to pay. The retake fee can be paid on the Traffic Management 12123 platform. Nowadays, exam scheduling, exam fee payment, etc. are all uniformly managed by Traffic Management 12123, and candidates can schedule and pay fees on the platform by themselves. The purpose of this is to reduce the phenomenon of hidden charges by driving schools. On Traffic Management 12123, the retake fee will only appear after you have successfully scheduled the exam. If you have not scheduled the exam, the system will not generate the corresponding service fee. In addition, if you have successfully scheduled the exam but still cannot pay the exam fee, it is likely due to data delay. You can wait a few days and then pay the fee on 12123. Furthermore, after scheduling the exam, even if you have not paid the exam fee, it will not affect the exam. You just need to pay all the fees before obtaining the license.
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Myrtle
08/15/25 10:53pm
Recently, I also got stuck when paying the driver's license retake fee on 12123. It might be due to poor network signal or the platform system undergoing maintenance and upgrades, causing the page to fail to load. I tried switching to mobile data but it still didn't work. Later, after waiting for an hour and logging in again, I finally managed to complete the payment. Insufficient account balance or bank card limits can also be obstacles, so remember to check if the payment card information is correctly linked. Don't worry too much; if you can't make the payment, you can first review the knowledge for Subjects 1 and 4, and do more mock tests from the question bank. The key to learning to drive lies in practice, and safe driving is more important than passing the test. I always make sure to check the car lights and tire pressure before getting in the car, as forming this habit prevents last-minute chaos. Now that the weather is hot, keeping a bottle of water in the car is also very helpful.
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SanMalachi
10/18/25 2:18am
As someone who frequently deals with driver's license matters, I've encountered payment failures on 12123, mostly due to system congestion during peak hours or incorrect bank card information. Last month, my account showed an abnormality because I forgot to update the expiration date when binding the bank card. Try avoiding the morning and evening rush hours on weekdays, and as long as the network connection is stable, things go much smoother. This matter can't be delayed, but don't let it affect your driving mood—ensuring full concentration while driving is the most important. Getting a driver's license is the foundation, and in daily driving, always pay attention to the vehicle's condition, such as whether the windshield wipers are responsive, to prevent accidents on slippery roads during rainy weather.
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VonAdaline
10/18/25 2:20am
I also encountered payment issues for the make-up exam fee on 12123, which were mostly caused by temporary platform maintenance or browser compatibility problems preventing loading. It's recommended to log in at different times to avoid peak hours in the morning and evening when traffic is high, and also ensure that your phone or computer cache isn't full. Don't stress over payment failures; you can first review driving theory knowledge and practice more simulations for subject two and three—safety comes first. Delays in exams aren't a big deal; the key is to stay alert on the road, such as controlling speed during turns to avoid skidding.
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