Why can't I find my driver's license file number on 12123?

[LeTyler]

The reasons why the driver's license file number cannot be found on 12123: 1. It may be that the data from the traffic police department's system has not been updated to the 12123 software system. You need to wait for the system data to be synchronized before you can view it; 2. It may be that the correct issuance address of the driver's license was not selected during registration, which can cause some data to not be displayed or delayed; 3. It may be because the driver's license has expired and needs to be replaced with a new one. Solutions: 1. Check the duplicate of the driver's license, which has two numbers—the top one is the license number, and the bottom one is the file number; 2. You can go to the traffic police department or the vehicle management office consultation window and ask the staff to help you query; 3. You can also use the touch query terminal at the traffic police brigade to query using ID card recognition; 4. Search on the public security traffic police website by logging in with your name and ID number; 5. You can also use Alipay's city services to bind your driver's license, after which you can view it.