Why Can't I Find My Driver's License File Number?

1 Answers
Heather
07/29/25 3:04am
Here are the reasons why you can't find your driver's license file number: Data Update Delay: It may be because the data in the traffic police department's system has not been updated to the 12123 app's system yet. You need to wait for the system data synchronization to complete. Incorrect Address: It could be that you did not select the correct issuing address of your driver's license during registration. Some data may not be displayed or may be delayed. You need to select the driver's license transfer option and transfer it to the issuing address of your driver's license for it to be displayed. If it still doesn't work, you will need to cancel this 12123 account, register a new 12123 account, select the correct address, and then log in to the interface and choose to view personal information.
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