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Why Can't I Apply for the 'Learn and Reduce Points' Program?

3 Answers
CarmenLee
09/02/25 2:44am
Application for the 'Learn and Reduce Points' program may be denied due to failure to meet the eligibility criteria. The Ministry of Public Security has established clear regulations for applying to the program. Some motor vehicle drivers who do not meet the learning application requirements blindly apply, leading to system review failures and even withdrawal of the application. Below is additional information: 1. Learn and Reduce Points: This program is designed for licensed drivers who have accumulated points due to traffic violations. By participating in online traffic safety education and passing the exam, they can have their points reduced. 'Learn and Reduce Points' is a traffic management convenience measure uniformly deployed by the Traffic Management Bureau of the Ministry of Public Security. 2. Reduction Rules: After receiving traffic safety education in accordance with regulations, eligible motor vehicle drivers can have points deducted from their current accumulated points, with a maximum reduction of 6 points. However, this cannot be used to reduce points for traffic violations that have not yet occurred. Specifically, passing an online learning exam reduces points by 1; passing an on-site learning exam reduces points by 2; and participating in traffic safety public welfare activities reduces points by 1.
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Freddie
09/14/25 5:04am
I've been driving for over a decade, and it's quite common to encounter issues with applying for the 'Study to Reduce Penalty Points' program, mainly due to system problems. A while ago, I tried several times but kept getting stuck at the login screen. Later, I found out it was caused by app maintenance or network congestion. During peak hours, the servers can get overloaded and crash easily. Try operating late at night or early in the morning—it might go smoother. Some friends also reported delayed updates, and an outdated app version can cause trouble, so make sure to upgrade to the latest version. Additionally, some cities have service suspension periods, and if there are regional policy adjustments, the service might be temporarily unavailable. It's best to back up your information before each application to avoid data loss and having to start over. In short, don't rush—try a few more times or contact customer service to check the situation, and you'll get it sorted.
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SanZoe
10/28/25 5:45am
I'm a meticulous person, so when I can't apply for the 'Study to Reduce Points' program, I always troubleshoot the issue myself first. The common reason is usually ineligibility—you need to check if your driver's license points meet the reduction criteria, like not being at zero or too high. Incorrectly bound vehicle information is another pitfall; last time, I entered the wrong license plate number and got rejected outright. Also, not all types of point deductions qualify for reduction—running a red light, for example, doesn't count. I recommend carefully reviewing each step through the Traffic Management 12123 app, ensuring uploaded ID photos are high-resolution to avoid blurriness. If everything checks out but it still doesn’t work, it might be a system bug or regional restriction—try again later. Gaining experience by noting which steps are error-prone can save you headaches in the long run.
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