Why can't 12123 handle out-of-town traffic violations?

2 Answers
ClaraDella
07/29/25 4:37am
12123 cannot handle out-of-town traffic violations for the following reasons: 1. Window processing: Violations with 6 points can currently only be processed at the window. 2. Vehicle and driver's license mismatch: Out-of-town violations with 3 points cannot be processed if the driver's license does not match the vehicle. 3. Non-Class C license: Owners with non-Class C licenses need to return to the issuing location to handle out-of-town violations. 4. Information not synchronized: It is best to handle out-of-town penalties locally to prevent records from not being cleared due to unsynchronized information. Currently, the 12123 traffic management platform cannot fully handle violations, mainly because violation processing methods are not entirely consistent across different regions.
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DiAlex
08/12/25 8:18am
I accidentally committed a traffic violation while driving out of town and tried to handle it through the 12123 app, but it didn’t work. After asking friends, I learned that the databases of traffic systems across different regions aren’t fully interconnected, leading to a lack of real-time synchronization for out-of-town data, which caused the app operation to fail. Additionally, there are differences in local policies—some provinces require in-person identity confirmation, making remote processing impossible. In such cases, it’s recommended to visit the local traffic management department directly or call the 12123 customer service for assistance to avoid late penalties and additional hassles. It’s also a good habit to check for local violations in advance when driving in unfamiliar areas to minimize cross-province processing issues. Slow technology updates also play a role—while the app is feature-rich, its cross-region interaction design is lacking, so waiting for official upgrades might bring improvements. In short, safe driving comes first, and don’t delay handling violations.
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