Why are 4S stores eager to handle traffic accidents?
2 Answers
4S stores are eager to handle traffic accidents because they can repair the vehicles involved in the accidents and earn vehicle maintenance service fees. The relevant introduction of 4S stores is as follows: 1. Introduction: The full name of a 4S store is Automobile Sales Service 4S Shop (Automobile-Sales-Servicshop-4S), which is a car sales enterprise that integrates vehicle sales (Sale), spare parts (Sparepart), after-sales service (Service), and information feedback (Survey). 2. Features: Automobile 4S stores are invested and built by dealers according to the standards set by automobile manufacturers. The design inside and outside the store is unified, with huge investments, often amounting to tens of millions, luxurious and imposing, with a comfortable environment. They can only sell a single brand of cars specially authorized by the manufacturer, providing customers with lower prices, more professional technical support, and more in-depth after-sales service.
I remember last time my car had an accident on the highway, the 4S shop called immediately, eager to handle the claims and towing. Their enthusiasm is mainly because they can make a huge profit from it; accident repairs are expensive with many parts needing replacement, plus the quick reimbursement from their insurance company partnerships ensures stable and substantial income. Beyond just the repairs, they also seize the opportunity to upsell maintenance packages or inspection services, extending their business chain. For car owners, this is actually quite hassle-free—the 4S shop handles everything, saving you the legwork, and their professional team ensures repairs with genuine parts, avoiding safety hazards. I’ve also heard some shops even have agreements with insurance agents to proactively take on jobs and boost performance. While this aggressive behavior is profit-driven, it also delivers efficient service—my car was repaired quickly and well that time.
