Who to Contact for Unreasonable Electronic Eye Captures?
2 Answers
For unreasonable electronic eye captures, there is usually a review and appeal window next to the traffic police team's penalty window where you can directly report the issue. If the problem is not resolved and you are not satisfied with their explanation, you can appeal to the legal department of the traffic police brigade. Additionally, you can apply for administrative reconsideration with the legal section of the higher-level traffic police department. There are seven situations where you can appeal for reconsideration: 1. Mismatch between vehicle and license plate; 2. Duplicate entries; 3. Being mistakenly captured while driving normally; 4. Being captured for a violation while avoiding accidents, breakdowns, or illegally parked vehicles; 5. Illegal parking without a notice being issued; 6. Traffic signal malfunction; 7. Incomplete vehicle photos.
As a frequent driver, when I encounter unreasonable electronic surveillance captures, I directly file a complaint with the local traffic police department. Last month, I experienced a misidentification where my license plate was wrongly flagged for speeding. First, I checked the captured photos on the 12123 app to confirm the details, then brought my dashcam footage to the service window. The staff were very thorough, asking me to fill out a complaint form specifying the time, location, and why it was unreasonable. I’ve also heard that some people have a high success rate with complaints because they provide additional evidence, such as ongoing road construction causing misinterpretation. In any case, don’t panic—the system can make mistakes, but the complaint process is smooth. I usually opt for in-person resolution as it’s faster and more reassuring. Next time, you can also save your dashcam footage in advance to easily prove your innocence.
