Who to Contact for the Vehicle Title After Paying Off the Car Loan?
2 Answers
After paying off the car loan, you need to contact the vehicle management office to obtain the green title (vehicle ownership certificate). Once the loan is fully repaid, you should gather the necessary documents for releasing the vehicle from mortgage, including the mortgagee's ID card, the application form for vehicle mortgage registration or pledge, etc. Submit these materials to the vehicle management office, and after completing the procedures, you can retrieve the green title. The process typically takes about 10 working days. Car owners should also note that some lending institutions install GPS trackers on vehicles to mitigate their loan risks when providing auto loans. Therefore, after clearing the loan, remember to request the removal of the GPS device.
After paying off your car loan, the first thing you need to do is contact the lending institution to retrieve the vehicle title (green book). As a car owner who has gone through this process, during the loan period, the bank or finance company holds the green book as collateral. Once I paid off the loan, I called their customer service, provided proof of repayment and relevant identity information, and they arranged to mail the green book to me. If convenient, I could also pick it up directly from their office to save time. Don’t forget to complete the lien release after getting the green book. I later visited the DMV to handle the paperwork, which took a few days to a week—simple but important not to delay, as it could affect selling or transferring the car later. If you don’t receive it promptly, just check the repayment status and follow up; no need to worry about hiccups. I recommend keeping all documents and communication records to ensure a smooth ownership transfer.
