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Who to Contact for ETC Duplicate Charges?

1 Answers
DelKingston
07/25/25 1:37pm
If there are duplicate ETC charges, it is recommended to first call the ETC customer service hotline and report the situation to the customer service representative; then, go to the bank to print the detailed transaction statement and provide it to the ETC service center staff for verification. ETC Usage Precautions: The ETC transaction sensing range is 8 meters. When encountering a stationary vehicle ahead, to prevent issues such as the vehicle's ETC device malfunctioning or not having an ETC device at all, maintain a distance of more than 10 meters to avoid automatic sensing and paying for the vehicle ahead. The ETC lane recognition speed is 20km/h. If the vehicle speed is too fast, the system may fail to read the vehicle's device information, resulting in a failed charge. Unauthorized removal or movement of the OBU device, or detachment or loosening of the ETC electronic tag, can cause the electronic tag to become invalid. It can be taken to the bank where the ETC card was issued or the highway service center for inspection. If the detachment or loosening is not due to human error, it can usually be reactivated. When using a debit card linked to ETC, insufficient balance can also lead to a failed charge. In such cases, follow the instructions of on-site staff to proceed to the manual MTC lane and use cash or card payment for passage. Excessively thick car windshields can cause poor signal reception. This is particularly important for vehicles that have had their windshields replaced after an accident or those with modified front windshields.
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More Forum Discussions

Can I sign later if I failed the driving test (Subject 3) and didn't sign initially?

Subject 3 allows for late signing. If you realize you forgot to sign immediately after leaving the test site, you can generally return to sign. If you remember long after the test, you can explain the situation to the test center staff or seek help from your instructor. In most cases, staff will permit late signing. Here's additional information: Signing the score sheet doesn't indicate passing the test: theoretically, whether you pass or fail, you need to collect and sign the score sheet (electronic score sheets can also be signed). However, in practice, many candidates who know they've failed don't collect or sign the score sheet and leave directly. In most cases, not signing doesn't matter: according to related candidates, failing to sign after Subject 3 generally doesn't affect score upload. It might only prevent scheduling Subject 4, which can be resolved by completing the signature later. Additionally, incomplete signatures may delay driver's license issuance, so staff will remind you to sign later if forgotten. To be safe, it's best to sign and confirm your score after each test.
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Is the Neutral Gear in a Car the N Gear?

In cars, the N gear is indeed the neutral gear, used for temporary parking. To prevent the vehicle from rolling on a slope, it's essential to keep the brake pedal pressed. A typical automatic transmission vehicle has six gear positions, arranged from top to bottom as follows: P, R, N, D, S, L. The commonly used automatic transmission gears are the parking gear P, reverse gear R, neutral gear N, and drive gear D. How the N Gear Works: The N gear is the neutral position in an automatic transmission car, while the P gear is a setting that uses gears for braking. The principle involves a pawl engaging with the gear to stop the transmission components from rotating, thereby preventing the wheels from moving. Different Scenarios for Engaging the N Gear: Engage the neutral gear for short stops. If on a downhill slope, shift to P gear; for prolonged parking, turn off the engine. When encountering a red light, shifting to N gear can also save fuel. If the stop is very brief, staying in D gear is acceptable. Shift to N gear when the car needs to be towed.
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How to Cancel the Seat Belt Reminder in the Mazda3 Axela?

The Mazda3 Axela's seat belt reminder sound does not have an off switch. You can turn off the reminder by properly fastening the seat belt or inserting a seat belt buckle into the seat belt latch. When using the seat belt, please pay attention to the following points: 1. Regularly check the technical condition of the seat belt. If any damage is found, replace it promptly. All bolts securing the seat belt on the floor next to the seat should be tightened according to regulations, and sealant should be applied around the bolts. 2. Wear it correctly. The three-point lap belt should be worn as low as possible, around the hips, not the waist; the shoulder belt should not be placed under the arm but should cross the chest diagonally. The seat belt is for single-person use only; sharing it is strictly prohibited. 3. Do not let the seat belt press against hard or fragile objects, such as glasses, pens, or keys in clothing; also, avoid letting the seat belt rub against sharp edges to prevent damage. Do not tilt the seat back too far, as this may prevent the seat belt from extending and retracting properly.
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What emission standard does 'VI' represent?

VI represents the China VI A (National VI A) standard, which is lower than the China VI B (National VI B) standard. Currently, the country divides the 'China VI standard' into two phases: 'China VI a' and 'China VI b', with plans to implement them nationwide uniformly in 2020 and 2023, respectively. The implementation of the China VI standard will impose stricter requirements on emissions such as carbon monoxide, nitrogen oxides, and hydrocarbons. Below is an introduction to the China VI emission standard: 1. The China VI emission standard is an upgraded version of the China V emission standard, with more stringent limits on emissions of CO (carbon monoxide), THC (total hydrocarbons), NMHC (non-methane hydrocarbons), NOX (nitrogen oxides), and PM (particulate matter) compared to the China V standard. 2. Compared to China V vehicles, China VI vehicles are equipped with additional components. In addition, automobile manufacturers face extra costs from various tests for vehicle declaration and approval, as well as production, leading to significantly higher prices for China VI vehicles compared to China V vehicles.
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What does the number of bearings in a spinning reel mean?

Spinning reel refers to the fishing reel on a fishing rod that has 8 or 9 bearings. Generally, the more bearings a spinning reel has, the lighter the operation force required, and the more evenly the force is distributed, which is most noticeable when reeling in large fish. It is best to use a spinning reel with at least 5 bearings when fishing, as such reels have better load-bearing capacity and are less likely to break. Here is additional information: Precautions: When a hooked fish is escaping at high speed, do not instantly tighten the drag. Instead, use your fingers to apply slight pressure on the spool to mitigate the fish's pulling force. A lever drag reel applies pressure to the spool through a brake lever, featuring instant stopping and instant release of drag. It is suitable for fishing in areas with many underwater obstacles and for targeting fish species that tend to hide in holes. Commonly used in rock fishing.
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How many months after production is a new car considered stock?

A new car is considered stock if it has been more than 6 months since production. Here are methods to distinguish between a new car and a stock car: 1. Check the production nameplate: Below the B-pillar on the right side of the vehicle, there is a nameplate that indicates the production date, engine parameters, and other information. 2. Check the glass: The production date and year of the glass are marked on the car windows. 3. Check the tires: Determine the production time by the manufacturing date of the tires. 4. Inspect the engine compartment: Open the engine and check if it is clean inside. Additional information: Precautions when buying a car include: 1. Verify that all relevant car documents are complete. 2. Inspect the exterior paint and interior for any damage. 3. Ensure the production date on the vehicle nameplate matches the related documents. 4. Check if the engine is functioning properly and verify the basic functions of the vehicle.
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