Who Should Pay for the 4S Shop Disassembly Fee?
2 Answers
4S shop damage assessment and disassembly fees are covered by the insurance company. Below are the specific details of vehicle damage assessment: 1. Time: If the damage occurs locally, the insurance company's assessment can usually be completed within one working day. If the damage occurs in another location, it may take one to three working days. 2. Notes: Insurance companies generally determine vehicle repair costs based on the qualification level of the repair facility. For replacement parts, the pricing is based on the regional market price of the components. It is advisable to have the insurance company's assessor, the repair shop representative, and the vehicle owner present to jointly agree on the total repair cost.
Last time my car's engine was making loud noises, so I took it to the 4S shop for inspection. They said they needed to dismantle the engine to find the problem, and the disassembly fee would be about five or six hundred yuan. The repair technician told me that if the final diagnosis revealed a manufacturing defect or if it was within the warranty period, the cost would be covered by the manufacturer or the shop; but if it was due to my own improper driving or if it was beyond the warranty, I would have to pay for it myself. Fortunately, that time the issue was covered under warranty, saving me some money. But afterwards, I thought it would be better to sign a service contract upfront, clearly stating who would bear the disassembly fee, to avoid disputes. Additionally, if such situations are left unresolved for too long, rust could develop, affecting other parts, so it's safer to address them early. Asking more about the shop's policy during regular maintenance can save a lot of hassle.
