Who Decides Whether to Replace or Repair Vehicle Damage?

[MackenzieLynn]

For parts that can be either repaired or replaced, priority should be given to repair. For parts that cannot be repaired, the insurance company will agree to replace them. However, this is all based on the premise that the vehicle can be restored to a safe driving condition. If both the repair technician and the claims adjuster believe that even after certain parts are repaired, the vehicle still poses safety hazards, then the insurance company should also decide to replace the parts. Additional information: Currently, there is no standard for which parts may affect vehicle safety after repair. Consumers need a professional intermediary agency to provide fair coordination, such as through an insurance agency.