Which department should I contact if I was cheated when buying a used car?
3 Answers
If you were cheated when buying a used car, you can contact the Administration for Industry and Commerce, the Consumer Association, or the judicial department. However, generally speaking, the path to consumer rights protection is very difficult. It is recommended to retain relevant evidence and directly sue the other party. Below is relevant information about purchasing a used car: Material preparation: vehicle license, vehicle registration certificate, vehicle purchase tax certificate, road maintenance fee receipt, insurance policy, vehicle and vessel usage tax certificate, ID card. The used car transaction contract must be supervised by the industrial and commercial department, with both the buyer and seller holding a copy. The contract must be filed with the industrial and commercial department before proceeding with vehicle change procedures or transfer procedures. Pay attention to usage condition: When purchasing a used car, you need to pay attention to the vehicle's usage condition, such as the production date of the car and the mileage of the car. The mileage of the car can reflect how long the car has been driven, directly indicating the service life of the car.
If you bought a used car and got scammed, it's really frustrating. Quickly file a complaint with the Consumer Association, as they specialize in handling such purchase disputes. You can contact them by calling the 12315 hotline, and they will help mediate or investigate the seller. Additionally, the Market Supervision and Administration Department also handles these issues, especially investigating false advertising or fraudulent transactions. If the amount involved is large and there's suspicion of fraud, directly report it to the Public Security Bureau, as they have the authority to handle fraud cases. Don't forget to keep all evidence: the car purchase contract, payment receipts, chat records, etc., as these are crucial for subsequent rights protection. Moreover, when buying a used car, be extra cautious—check the vehicle's history thoroughly, take plenty of photos during inspection to avoid similar situations. If necessary, resolve the issue through legal means; consult a lawyer for advice on filing a lawsuit, as the court can ultimately help you seek justice.
Hey, my cousin actually went through something similar. He bought a used car only to find out it was a flood-damaged vehicle. My advice is to immediately file a complaint at your local consumer rights protection center—they offer free consultation services and can intervene on your behalf. If the dealer is at fault, you can directly report it to the police, who can investigate potential fraud. Additionally, submitting an online complaint through the 12315 platform can speed up the process. The whole procedure is straightforward: gather evidence like photos of the vehicle and transaction screenshots, then explain the situation in person. Always check the VIN to confirm the car's condition before buying, and avoid impulsive purchases. If you do get scammed, don’t lose hope—taking action usually helps recover at least some of the losses.
