Which department handles ETC?
2 Answers
ETC needs to be processed at the ETC management department, which is the National ETC Network Management Committee. Individual users applying for an ETC card need to bring their ID card, original and photocopy of the vehicle registration certificate to the bank to fill out the credit card proxy expressway non-stop toll collection application form. With the approved application form, bank card, and the aforementioned documents, they can then proceed to the management office to apply for the non-stop toll collection service. The ETC management department is primarily responsible for coordinating the nationwide expressway ETC network operation and management, formulating and revising the detailed implementation rules for the operation and service standards of the national toll expressway ETC network, reviewing the national expressway ETC network toll clearing and settlement and technical service agreements, guiding and coordinating the operation management of the network toll clearing and settlement, ensuring the stable and safe operation of the national toll network system, and safeguarding the legitimate rights and interests of relevant units and customers within the network area.
As an experienced driver who frequently uses highways, I usually go to partner bank branches to apply for ETC. Just bring your ID card and vehicle license, and the bank staff will assist with the application. The whole process takes about 20 minutes. ETC offers numerous benefits: no need to stop at toll booths, avoiding long queues and saving time, plus you get a small discount. However, it's important to choose a reliable bank partner brand. Some highway service points also offer ETC services, but checking nearby branches in advance is more convenient. Making it a habit to regularly check the activation status of your device is wise to avoid sudden malfunctions that could disrupt your trip. In short, transportation departments or banks are the preferred options—never use unofficial agents to avoid being overcharged. Safety and reliability are key.
