Where to Service and Maintain Parallel Imported Vehicles?
2 Answers
Parallel imported vehicles can be serviced and maintained at the corresponding 4S shops or designated repair shops as stipulated in the insurance contract. When all purchase and insurance procedures are complete, parallel imported vehicles can also receive the same service treatment as China-spec vehicles. Here is relevant information: 1. Parallel imported vehicles come with warranty services similar to China-spec vehicles, but unlike China-spec vehicles, their warranty services are provided by third-party contractors. Due to their relatively lower prices, parallel imported vehicles previously couldn't enjoy the national three-guarantee policy or brand-promised after-sales maintenance services in China. 2. Since the launch of the parallel imported vehicle pilot program in recent years, parallel imported vehicles can now access the same after-sales maintenance services through two channels as imported vehicles. One approach involves having 4S shops and social vehicle repair shops provide services, making full use of existing resources. The other approach is to establish comprehensive service brand centers, enabling parallel imported vehicles to enjoy the same maintenance and repair services as other China-spec vehicles.
When I first started driving a parallel-imported car, I also had headaches about maintenance and repairs. I found that the best places are those specialized parallel-import car service centers, which usually have branches in big cities and have experience handling various non-officially imported models. For example, the shop I often go to has experienced technicians familiar with different specifications, and parts are sourced directly from the original manufacturers at half the price of 4S shops. Additionally, some independent repair shops recommended by online car forums are also good, but be sure to check reviews and find ones with good reputations. Remember not to go to official authorized dealers—they usually don’t accept such cars, and their services are expensive and inflexible. Regular maintenance is crucial; I recommend checking the oil and brake system every six months to avoid long-term issues. When looking for a repair shop, bring your vehicle manual to help match parts.
