Where to Repair a Broken Luxgen?
1 Answers
After Luxgen's production discontinuation, maintenance and repairs can be performed at 4S stores or third-party professional maintenance and repair shops. Below is a detailed introduction to 4S stores: 1. Sales and After-Sales Service: 4S stores can be divided into sales and after-sales service sections. The sales section includes new car sales, used car sales, corporate client sales, and beauty & accessory sales. The after-sales service section covers routine maintenance, insurance claim handling, manufacturer warranty claims, and auto insurance sales. 2. Brand Dealerships: As authorized dealerships, 4S stores must comply with the automaker's requirements, including unified store design, standardized management, consistent service standards, uniform brand culture, and coordinated marketing activities. Automakers also evaluate 4S stores' operational conditions, as they represent the brand's culture and values, serving as the direct channel for customers to interact with the automotive brand.