To retrieve a towed car, you typically need to go to the impound lot or vehicle storage facility designated by the local law enforcement agency that authorized the tow. The first and most critical step is to call the non-emergency number of the police department in the city where your car was towed. They can confirm the tow, provide the official reason (e.g., parking violation, expired registration), and give you the exact address of the impound lot.
Immediate Steps to Take:
- Contact the Police: Don't rely on guesswork. Dial the local police non-emergency line. Have your vehicle's license plate number and Vehicle Identification Number (VIN) ready.
- Locate the Impound Lot: The police will provide the impound facility's name, address, and phone number. It's wise to call the lot directly to confirm their operating hours and the total amount you owe before you go.
- Gather Required Documents: You will need to present a valid driver's license, current vehicle registration, and proof of insurance. If the car is not registered in your name, you may need a notarized letter from the owner authorizing its release.
- Prepare for Payment: Impound fees are often cash-only or require a debit card. These charges accumulate daily, so act quickly. Fees typically include the tow, administrative costs, and daily storage.
| Fee Type | Typical Cost Range | Notes |
|---|
| Hook-up Fee (Initial Tow) | $100 - $250 | The base cost to hook and transport the vehicle. |
| Mileage Fee | $5 - $15 per mile | Charged if towed a long distance. |
| Daily Storage Fee | $30 - $80 per day | Begins accruing immediately; often pro-rated after the first 24 hours. |
| Administrative Fee | $25 - $75 | Police or city processing fee. |
| After-Hours Release | $50 - $150 | Surcharge for retrieving the car outside standard business hours. |
| Gate Fee | $25 - $60 | A fee just to open the gate for vehicle retrieval. |
The process can be stressful and expensive. Acting fast to minimize storage fees and having all your documents in order is the key to a smoother experience.
