Where to Handle Lost ETC Device?

1 Answers
Easton
07/30/25 10:36am
For a lost ETC device, you can register the loss online. Open WeChat on your mobile phone, enter the payment page, find 'City Services', and locate the 'Service Hall'. Under vehicle services, select ETC to process the loss registration. Alternatively, you can directly visit a bank to reapply for a replacement. When reapplying for an ETC device, you will need your vehicle license, ID card, and bank card. For corporate users, additional documents required include a copy of the organization's code certificate with an official seal, the ETC device, and the ETC card, which should be brought to an ETC service outlet or service center. ETC, also known as the Electronic Toll Collection system for highways, enables fully automated toll collection without stopping the vehicle. It works by communicating between the vehicle's onboard electronic tag and IC card with microwave equipment in dedicated ETC lanes.
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